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Important Update

The West Point Band performance at Kensico Dam Plaza tonight, Friday, August 7 has been cancelled due to the weather forecast. Read more

Duck Derby

Special Event at The Brook at Tibbetts on Sunday, Aug. 9. Duck Derby Special Event Pricing: $10 children ages 3 to 11; $20 for ages 12 and older.

Parks Event Update

The West Point Band performance at Kensico Dam Plaza tonight, Friday, Aug. 7 has been cancelled due to the weather forecast.

    Child Support Orders and Enforcement

    The Office of Child Support Services helps parents or guardians get child support by asking the Family Court to:

    • Issue a child support order
    • Change a child support order

    We also help collect late payments and get health insurance support from the absent parent.

    Child Support Orders and Enforcement

    The Office of Child Support Services helps parents or guardians get child support by asking the Family Court to:

    • Issue a child support order
    • Change a child support order

    We also help collect late payments and get health insurance support from the absent parent.

    Apply for Child Support Services

    Online

    Use the Online Child Support Enrollment Wizard.

    • Do NOT use the Child Support Online Enrollment Wizard if you are receiving Temporary Assistance for Needy Families (TANF), Medicaid or Title IV-E Foster Care.

    In Person

    Office of Child Support Services
    100 East First Street, 5th Floor
    Mt. Vernon, N.Y. 10550-3488

    Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

    Get a Child Support Order

    What Is a Child Support Order?

    A child support order is a legally binding document issued by a court or agency that requires one parent to make regular payments to the other for the support of their child.

    How Do I Get a Child Support Order?

    You must file a petition in Family Court.  The Office of Child Support Services can help you with that process.

    How Is the Amount of Support Decided?

    The court uses state legal guidelines to determine what a support-paying parent must pay, based on the parents' income and on the number of children involved.

    Change a Child Support Order

    When Can a Support Order Be Changed?

    If a parent or child's life changes significantly, the OCSS can help them ask the court to change their child support order.

    You can ask for a change if:

    • The parent who pays starts making more money.
    • The parent who cares for the child starts making less money.
    • The child has new needs, like costs for school or health.
    • It costs more money to raise the child than it did before.
    • The child’s way of life has changed.
    • The parent who pays can now get health insurance for the child.
    What Information Do I Need to Change a Support Order?

    If you want to ask the court for a change in a child support order, you must show proof documenting why you need the change. A court hearing will be held. Then, the court will decide if the amount you pay or get should be changed.

    We can help parents prepare the documents they need to request a change in a child support order.

    Child Support Enforcement

    Do You Enforce Child Support Orders?

    Yes. OCSS identifies past due accounts and takes all allowable legal actions to make sure children get all the support ordered by the court.

    That means:

    • Ensuring support payments are made on time and in full.
    • Collecting additional money to make up for  payments the paying parent missed.

    It also can mean making sure that the paying parent keeps up health insurance coverage for the child as ordered by the court.

    What Steps Can Be Taken to Enforce Payment?

    OCSS can use various tools to enforce child support orders including:

    • Income execution
    • Driver license suspension
    • Income tax refund intercept
    • Passport denial
    • Freezing financial assets
    • Lottery prize intercept
    • NYS Taxation and Finance referrals
    • Reports to credit bureaus

    Other steps may also include:

    • A money judgment
    • Lien
    • Professional, business, or occupational license suspension
    • Jail

    Additional Resources

    New York State Office of Child Support Services

    Contacts

    Child Support Helpline

    The New York State Child Support Customer Service Helpline is available toll free Monday - Friday 8 a.m. - 7 p.m. (except holidays).

    Office of Child Support Services

    100 East First Street, 5th Floor
    Mt. Vernon, N.Y. 10550-3488

    Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

    Questions about this page?

    Call the Department


    Visit a District Office


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    Get help establishing and collecting child support. Learn who can apply, what information is needed…
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