Contact Us
- Call the Case Management Information Center (CMIC): (914) 995-3333
- Most requests can be completed by phone
- Visit your District Office only if you need in-person services
- Legal correspondence should be mailed to the Administrative Office.
Administrative Office
112 East Post Road, 5th Floor White Plains, NY 10601
Hours: 9 a.m. to 5 p.m. Monday–Friday (except holidays)
Legal correspondence should be sent to this address.
Case Management Information Center (CMIC)
✔ Get general information
✔ Request an application
✔ Request a recertification packet
✔ Check document status
✔ Check case status
✔ Update your address
✔ Report changes
✔ Request a benefit card
✔ Request copies of notices
✔ And more
District Offices
Mount Vernon
100 East First Street
Mount Vernon, NY 10550-3442
Hours: 8:30 a.m. to 5 p.m., Mon. - Fri., except holidays
- Manager, Temporary Assistance: (914) 813-6042
- Dir. of Child Welfare: (914) 813-6046
Peekskill
750 Washington Street
Peekskill, NY 10566-5499
Hours: 9 a.m. to 5 p.m., Mon. - Fri., except holidays
- Manager, Temporary Assistance: (914) 995-5890
- Manager, Child Welfare: (914) 862-5093
White Plains
85 Court Street
White Plains, NY 10601-4201
Hours: 8:30 a.m. to 5 p.m., Mon. - Fri., except holidays
- Manager, Temporary Assistance: (914) 995-5890
- Dir. of Child Welfare: (914) 995-5027
Yonkers
131 Warburton Avenue
Yonkers, NY 10701
Hours: 8:30 a.m. to 5 p.m., Mon. - Fri., except holidays
- Manager, Temporary Assistance: (914) 231-2873
- Dir. of Child Welfare: (914) 231-2028
Emergency & Important Numbers
Child Abuse Hotline
800-342-3720
Eviction Prevention
211
Safe Haven
866-505-SAFE
Benefit Fraud
888-377-0009
HEARS Family Line
888-554-3277
After Hours Emergency
914-995-2099
Department Directory
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General Information |
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Office of the Commissioner/Division of Constituent Affairs |
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Court Record Certification |
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DSS Court Subpoenas and Record Access |
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FOIL |
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| Media Inquiries | (914) 995-7459 |
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Temporary Financial Assistance |
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Supplemental Nutrition Assistance Program |
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Home Energy Assistance |
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Guide Dog Food Program |
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Burial Assistance |
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Benefit Fraud Hotline |
| Office | Contact |
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New Medicaid Applications: |
(914) 995-3333 |
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- Home Care |
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- Community Certification |
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- Nursing Home |
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Medicaid Already Under Care: |
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- Community Recertification |
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- Home Care |
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- Nursing Home |
(914) 813-6626 |
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Medicaid Managed Care |
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Medical Transportation |
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Long-Term Care Medical Needs Assessment |
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Other: |
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Medicare Premium Payments |
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SSI Medicaid |
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Third Party Health Insurance |
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Adoption Medicaid |
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Medicaid Spenddown |
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Foster Care Medicaid |
| Office | Contact |
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Homeless Services |
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Eviction Prevention |
| Office | Contact |
|---|---|
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Adoption |
(914) 995-5302 |
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Adoption Recruitment |
211 |
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Child Abuse Hotline |
(800) 342-3720 |
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Child Protective Services |
(914) 995-6028 |
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Child Support Enforcement |
(888) 208-4485 |
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Child Welfare Inquiries |
(914) 995-6028/(914) 995-9311/9306 |
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Day Care Subsidies |
(914) 995-6522 |
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Emergency Services |
(914) 995-2099 |
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Foster Care Medicaid |
(914) 995-5460 |
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Foster Care Recruitment |
211 |
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Foster Care Resource |
(914) 995-5321 |
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H.E.A.R.S. Family Line |
(888) 554-3277 |
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Mandated Reporter Hotline |
(800) 635-1522 |
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Preventive Services |
(914) 995-9333 |
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Residential Services |
(914) 995-2232 |
| Office | Contact |
|---|---|
| (888) 209-8124 | |
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General Information |
(914) 995-3910 |
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NYS Dept of Labor Career Center at White Plains |
(914) 995-3926 |
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NYS Dept of Labor Career Center at Peekskill |
(914) 737-3490 |
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NYS Dept of Labor Career Center at Yonkers |
(914) 461-9077 |
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Unemployment Insurance Questions |
(888) 209-8124 |
| Office | Contact |
|---|---|
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Adult Protective Services Intake |
(914) 995-2259 |
| Office | Contact |
|---|---|
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Fair Hearings |
(914) 995-3920/3901 |
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Request for Fair Hearing |
(800) 342-3334 |