Pay in person at our office:

Office of Child Support Services
100 East First Street, 5th Floor
Mt. Vernon, N.Y. 10550-3488

Payments made at our office have no fees

Office Hours: 8:30 a.m. to 5 p.m. Please arrive by 4 p.m. if you're making an in-person payment.

Pay in person at participating retailers:

• • With MoneyGram you can pay with cash at participating retailers (including CVS and Walmart).
  • You will need the New York Receive Code 14690.
  • The fee is $3.99 for MoneyGram cash payment.
  • Payments process in approximately 2-5 days.

Find a MoneyGram location

Payments may be sent electronically through the following online services:

ChildSupportBillPay New York

• Call 888-877-0450 to make a one-time payment.
• Pay with credit or debit card, Digital Wallet, PayPal and PayPal Credit, Venmo, Apple Pay, Samsung Pay, Google Pay.
• There is a 2.90% fee for each transaction (with minimum fee of $4.95).
• To set up recurring payments, register at ChildSupportBillPay New York and pay online with a credit card or debit card.
• Payment processing time: 3 business days.
• Case identifier is required to make a payment.
• Call 888-877-0450 to speak with a customer service representative, 7 a.m. – 7 p.m., Monday–Friday.

ExpertPay

• Call 866-645-6347 to make a phone payment (pre-registration required).
• Pay with credit or debit card, directly from your bank account (direct debit) or with a PayPal account.
• There is a $2.50 one-time registration fee for all payment types.
• There is no transaction fee for direct debit payments.
• The fee for PayPal and credit/debit card payments is 2.95% per transaction (with a maximum service charge of $60).
• Payment processing times depend on the payment method:
  • Direct debit: Up to four business days.
  • PayPal and Credit/Debit card: Next business day for payments made before 5:00 PM Eastern time.
• Download the ExpertPay App from the Google Play store or the iOS App store to access your ExpertPay account.
• Chat, email or call (800-403-0879) to speak with a customer service representative in English or Spanish from 8 a.m. – 8 p.m.

MoneyGram.com

• Pay with a debit or credit card.
• Requires New York Receive Code 14690.
• Fee is $3.99 for online payment.
• Payments process in approximately 2-5 days.

PLEASE DO NOT SEND CASH!

1. Make your check or money order payable to NYS Child Support Processing Center.

With your check or money order, always include information to identify your payment: 

• your full name
• the child support account number(s) or New York Case Identifier(s)
• the county name(s)
• the amount of the payment

2. Include a payment coupon

If you have an online account, you can log in and print a payment coupon with your name and Case Identifier or complete and print this coupon (PDF).

3. Mail your payment and coupon to:

NYS Child Support Processing Center
PO Box 15363
Albany, NY 12212-5363