Consumer Directed Personal Assistance Program (CDPAP)

The Consumer Directed Personal Assistance Program (CDPAP) uses Public Partnerships LLC (PPL) for financial and administrative services.

Consumer Directed Personal Assistance Program (CDPAP)

The Consumer Directed Personal Assistance Program (CDPAP) uses Public Partnerships LLC (PPL) for financial and administrative services.

Registration required: Consumers and their personal assistants must register with PPL as their fiscal intermediary to participate in CDPAP. For more information see our Home Care page.

What PPL Does

PPL provides financial and administrative services, including:

Processing personal assistants’ wages and benefits
Processing income tax and other required wage withholdings
Maintaining required employment records for personal assistants

Check If You're Eligible

To be eligible for CDPAP services, and individual must:

be eligible for NYS Medicaid;
have a stable medical condition;
have a determined need for home-care services using a state approved assessment tool;
Meet the Minimum Needs Requirements if age 21 or over; and
be capable of self-directing or having a designated representative who can make decisions on the individual's behalf.

Both the person receiving services and the caregiver must be approved. For more information, read about home care services.

Go to home care services

How to Register with PPL

Choose one of these options:

By phone: Call PPL at (833) 247-5346 for step-by-step help
With a facilitator: Find an approved CDPAP facilitator who can help you register
By email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Online: Use the PPL@Home system to register
In-Person: Make a PPL Office appointment for registration help

Questions? Contact us

New York State Medicaid program

Website: NYS Department of Health CDPAP Home

PPL Financial Management Services Company

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Call: (833) 247-5346

Hours: Monday through Friday, 9 a.m. to 4:30 p.m.

Website: visit pplfirst.com

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Consumer Directed Personal Assistance Program (CDPAP)

Consumer Directed Personal Assistance Program (CDPAP)